Hands, Face, Space…..it’s all going great!

Hello from Croft House!
As Autumn takes hold, we are looking forward to welcoming guests to this lovely part of North Yorkshire, we know that many of you will be really ready for a holiday!

Along with many other b&b’s, hotels and guest houses, the way we operate will be a little different for a period of time, so we wanted to send you an update

Our guiding principles are…

-A welcoming and relaxing stay, supported by…
-Great hospitality
-Delicious food as always, prepared and served with care
-Deep cleaning before and after your stay.
-Space for social distancing

We have added some additional information below…

In order to cover our extra cleaning controls, arrival and departure times have changed slightly.
Arrival from 3.30pm
Checkout 10.30am

We love to chat with our guests, but we will keep social distancing in mind.
Guests are expected to wear face coverings in communal areas of the house and I will wear a mask when serving breakfast.

Stuart and I will of course be on hand to answer any questions you may have.

Homemade cakes and refreshments are served on arrival from 3.30pm-5pm and can be taken in our sunroom, garden, summerhouse or in your own room. Homemade cake will be available on the sideboard each afternoon of your stay, please use the tea and coffee facilities in your bedroom

Our breakfasts are delicious; daily menus provided, please fill in the box with your order and leave on the breakfast room table downstairs the evening before.

Tea trays are in your room, just leave outside your door when ready for refills and fresh crockery.

We are being cautious with leaving magazines for guests, so you might like to bring your own.

We have changed from daily bedroom servicing to only cleaning rooms for guests staying 3 nights or more. With guest’s agreement rooms will be serviced on the third day. Should you need it, there is a small but handy cleaning pack in your bathroom.

Please make balance payments 14 days prior to your stay either by online transfer or over the phone. To make things easier we will send you a reminder as appropriate.

And just for your peace of mind
In the current circumstances, if your visit cannot take place, we will move your reservation to another date to suit you.

Government guidance says… If you have any possible Coronavirus symptoms, please do not travel.
If you develop any symptoms whilst staying with us, please inform us immediately.

We hope to have covered any questions you may have, but should you wish to contact us, please email or phone.

We look forward to welcoming you to Croft House,
Frances and Stuart.